Privacy Policy

1. Information We Collect

When you submit a quote request, contact form, or service inquiry through our website, we may collect the following information:

• Full Name — to identify and address you properly
• Phone Number — to follow up on your service inquiry
• Service Address — to determine service availability in your area
• Message or Request Details — to understand your specific propane needs

We only collect information that is necessary to respond to your inquiry and provide you with relevant propane services.

2. How We Use Your Information

The information you provide is used solely for legitimate business purposes, including:

• Responding to your propane service inquiry or quote request
• Providing information about our delivery, refill, and forklift propane services
• Scheduling service or coordinating delivery to your address
• Improving our website and overall customer experience

We do not sell, rent, or trade your personal information to third parties for marketing purposes.

3. Communication

By submitting your information through our website, you consent to being contacted by our team via phone or email in connection with your inquiry. We will only reach out to respond to your request or to provide information relevant to your propane service needs. We do not engage in unsolicited marketing outreach.

4. Data Protection

We take reasonable technical and administrative measures to protect the information you submit through our website. While no online system can guarantee absolute security, we work to minimize unauthorized access, disclosure, or misuse of your personal data. Form submissions are transmitted securely and handled with care.

5. Third-Party Services

Our website may use third-party tools and services such as analytics platforms or advertising networks (including Google Analytics and Google Ads) to help us understand site usage and improve performance. These services may collect anonymized data about how visitors interact with our website. We do not control the data practices of third-party providers, and we encourage you to review their respective privacy policies.

6. Cookies

Our website may use cookies — small text files stored on your device — to improve your browsing experience, remember your preferences, and support analytics. Most web browsers allow you to control cookie settings through your browser preferences. Disabling cookies may affect certain features of the website, but will not prevent you from accessing general content.

7. Your Rights

You have the right to:

• Request information about what personal data we hold about you
• Ask us to correct any inaccurate information
• Request that we delete the information you have submitted
• Opt out of further communication at any time

To exercise any of these rights, please contact us using the information provided below.

8. Contact Us

If you have any questions, concerns, or requests regarding this Privacy Policy or the data we hold, please contact us:

9. Updates to This Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or applicable regulations. When we do, we will revise the "Last Updated" date at the top of this page. We encourage you to review this page periodically to stay informed about how we protect your information. Continued use of our website after any changes constitutes your acceptance of the updated policy.